3 Ways An External Partner Helps Optimize CMS Platforms

By Elizabeth Clor

A content management system needs to look as good and work as seamlessly on the backend as it does on a company’s website. Employees publishing content, updating or replacing code, and designing web features need to be able to locate resources within the CMS to complete their work with relative simplicity—regardless of the complexity of the job at-hand. 

Bringing on an external partner can help a company keep its CMS running smoothly and address issues immediately. Selecting a partner with a proven track record of trustworthy platform maintenance, IT support and architecture expertise can be a competitive advantage as more companies become completely digital. 

Here are three things a partner should be able to do:

#1: Master Current CMS Platforms While Preparing for Future Upgrades

Simply knowing the ins and outs of a CMS, like Drupal or WordPress, takes time and bandwidth. Enlisting an external partner employs experts who make it their business to study specific CMS functionality, learn relevant coding languages and prepare for new versions. IT teams working alongside external partners, meanwhile, can focus on other important tasks, like developing or advancing apps that run on CMS platforms and helping fellow company employees incorporate digital tools into their remote workflows.

#2: Provide Maintenance That Improves IT Team and Site Performance

One constant in the IT field is disruption. Websites appearing to function just fine can be rendered completely down in less time than it takes to click a mouse. Companies with lean or busy IT teams, in particular, should consider pulling in an external partner to help keep CMS platforms updated, optimized and online. 

When surveying options, IT leaders should look for an external managed services partner, in particular, that understands how a specific CMS platform, like Drupal, operates and how to address CMS-specific problems—both expected, like replacing deprecated code, and unforeseen, like a user error that disrupts site performance. IT teams that manage CMS platforms face immense pressure to keep things running smoothly not to mention deliver optimized workflows and platform functionality. Bringing on an external partner can build on: in-house expertise to help companies improve both team and site performance.

#3: Deliver CMS Management That Maps to Overall Business Goals

Managing and maintaining a CMS, like Drupal, Magento or Joomla, is a full-time job. It requires strategic focus on keeping up with a constant evolution of CMS platform functionality and coding languages, as well as intense planning for regularly released new platform iterations. Millions of companies rely on a CMS platform to not only check the box of having a website, but to actually conduct and win business.  

Selecting a knowledgeable and accessible external managed services partner can help a company’s in-house team meet their overall business goals of differentiating and innovating. It also delivers time that would otherwise be spent attending to CMS issues, bug fixes or upgrades back to in-house teams. Enlisting an external provider can also help a company ensure that maintaining a strong, trustworthy and simple-to-navigate CMS is a worthy business investment, not a corporate headache.

At Contegix, we offer managed services for leading CMS platforms powering some of the business world’s top sites—with a focus on Drupal, WordPress, Joomla and Magento. Want to learn more about how Contegix helps clients power digital business and deliver seamless web experiences? Click HERE.