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Article

What is ITSM? Getting Started with IT Service Management

Create an exceptional experience for customers and your entire team by implementing a winning ITSM strategy.

Drupal Checklist
Article

Jira Migrations: Server to Server, Migrating Projects, and Merging Instances

Learn how to migrate Jira from one server to another without risking data loss or lengthy disruptions to business operations in this step-by-step guide.

News

Contegix to Expand Public Sector Footprint as an Atlassian Verified Government Partner

DULLES, Va., June 30, 2020 -- Contegix, the leading provider of managed IT solutions and managed application solutions, today announced its status as an Atlassian Verified Government Partner. Verified Government Partners have met Atlassian’s rigorous training criteria and have a proven track record of helping public sector organizations of all sizes achieve mission success. This new designation complements the company’s Atlassian Platinum Partner status.

Article

What is an IT Service Desk? Definition, Benefits, and Implementation

Discover what an IT service desk is, the benefits it can bring to your organization, and the most cost effective way to implement one in this guide.

project management
Article

Jira Project Management: A Step-by-Step Guide

Learn how to use Jira for project management, from creating projects in Jira to customizing them to meet your needs, in this complete guide.

Article

Jira Tutorial: The Comprehensive Guide to Using Jira

Learn how to start using Jira in this comprehensive tutorial, with step-by-step instructions and detailed breakdowns of every aspect of working in Jira.

Article

Service Desk vs Help Desk: Differences and Use Cases

Find out the difference between a service desk and a help desk, and learn which best meets the needs of your organization’s end users.

Article

Jira Portfolio (now Advanced Roadmaps): The Complete Guide

Discover everything you need to know about Portfolio for Jira in this comprehensive guide, from available features to getting started using roadmaps.