What is ITSM? Getting Started with IT Service Management
Create an exceptional experience for customers and your entire team by implementing a winning ITSM strategy.
Jira Migrations: Server to Server, Migrating Projects, and Merging Instances
Learn how to migrate Jira from one server to another without risking data loss or lengthy disruptions to business operations in this step-by-step guide.
What is an IT Service Desk? Definition, Benefits, and Implementation
Discover what an IT service desk is, the benefits it can bring to your organization, and the most cost effective way to implement one in this guide.
Jira Project Management: A Step-by-Step Guide
Learn how to use Jira for project management, from creating projects in Jira to customizing them to meet your needs, in this complete guide.
Jira Tutorial: The Comprehensive Guide to Using Jira
Learn how to start using Jira in this comprehensive tutorial, with step-by-step instructions and detailed breakdowns of every aspect of working in Jira.
Service Desk vs Help Desk: Differences and Use Cases
Find out the difference between a service desk and a help desk, and learn which best meets the needs of your organization’s end users.
Jira Portfolio (now Advanced Roadmaps): The Complete Guide
Discover everything you need to know about Portfolio for Jira in this comprehensive guide, from available features to getting started using roadmaps.
Top 13 Jira Plugins and How to Start Using Them
Learn about 13 of the most useful Jira plugins for Cloud, Server, and Data Center, as well as how to choose plugins that suit your organization best.