Blog

Featured Posts

Blog

ITSM Migration: 6 Recommendations from Experience

Solomon Gifford, the Senior Director of Product Development at Contegix provides a first-hand account of his first ITSM migration: the challenges and lessons learned:

Blog

Updates to Jira Align Unlock an Improved User Experience and Organizational Outcomes

If you’re like most people, you grasp information best when you see it in a visual form. Research has found that the brain processes images and videos up to 60,000 times faster than simple text. As a result, image-based communication can be a valuable tool for sharing important information with your employees and colleagues, especially in a fast-paced digital environment.

Blog

Looking to the Next Decade: Recent Milestones and What’s Ahead for Contegix

As Contegix has evolved over the past 20 years from a software development side project to a leading Atlassian Platinum Solutions Partner, one guiding principle has been especially important to co-founder Matthew Porter: “We lift the burden today so tomorrow is better.” 

Blog

Atlassian and Contegix: A 20-Year Partnership

Just as Contegix started as a software company before growing into the Atlassian Platinum Solutions Partner it is today, Atlassian itself began more than 20 years ago as a company creating tools to support other companies’ customer support teams to help businesses operate more efficiently. Atlassian, now an industry leader for software developer tools, at one point needed a hosting provider. And Contegix, albeit a growing organization itself, was there to answer the call.

Blog

How Jira Align Helps Teams Connect Work with Business Goals and Act Future-Ready

Like the saying, “It takes a village to raise a child,” it takes an ecosystem to grow a company in today’s marketplace. According to recent research from McKinsey & Company, to thrive in the current business environment organizations should operate as a radically flattened structure with an ecosystem approach to growth. 

Blog

Overcoming Cloud Sprawl with Atlassian Cloud

Cloud adoption has been accelerating for years—and it’s showing no signs of slowing down. The IDC predicts that more than $1.3 trillion will be spent on cloud worldwide by 2025.  However, as your business—and the number of tools you use—grows, it’s easy to acquire too much of a good thing. 

Blog

Configure it Out: Ensuring Atlassian Cloud Migration and Set-Up is Secure

Cloud misconfigurations, including gaps, errors and glitches, are on the rise. According to the U.S. National Security Agency, misconfiguration is the most prevalent cloud vulnerability. And the security implications can be significant, with cybercriminals exploiting access to data. 

Blog

Three Benefits that Make Jira Service Management An Industry-Leading Enterprise Platform

As the world continues to shift towards online experiences, the sustainable digitalization of business-critical operations and user experiences have become the driving forces behind an organization’s enterprise strategy.