Resources

Featured Ebook

The Importance of First Contact Resolution

First Contact Resolution (FCR) at the Service Desk is a critical metric because of its powerful impact on both service cost and service quality.

Drupal Checklist
Article

Drupal Hosting: Everything You Need to Know

While Drupal provides the framework for a website, Drupal hosting makes it accessible to visitors on the Internet. A Drupal hosting provider stores your website data on its server.

Contegix Appoints Joe Deney as Chief Operations Officer

RESTON, Va., August 21, 2019 -- Contegix, the leading Managed Service Provider for digital applications, today announced that it has named Joe Deney as its new chief operations officer.

Drupal Solutions
Blog

Why Website Performance is Your Secret Weapon In the Battle for Customer Experience

Your website is often the first interaction a potential customer has with your brand. Customers expect your site to load within three seconds.

News
News

Contegix Launches New CMS Solutions on its BlackMesh Platform

Contegix announced the launch of new solutions for applications that run on popular Content Management Systems (CMS) including Drupal, WordPress and Magento.

Blog

How Much Can Downtime Cost You?

Downtime can be devastating for your business. It can cost your business thousands and thousands of dollars in potential customers.

Blog

5 Differences Between Help Desk and Service Desk

When a business needs help fixing IT-related issues, who should they call — the IT help desk or a service desk?

News
News

Contegix Appoints Elizabeth Clor as Chief Marketing Officer

Contegix, the leading Managed Service Provider for digital applications, today announced that it has named tech marketing expert Elizabeth Clor as its new chief marketing officer.