Resources

Blog

Measure IT Success With These KPIs

IT departments are responsible for many facets of a business that extend far beyond server rooms: from opening and closing support tickets to implementing comprehensive digital transformation initiatives. But how can businesses ensure that their IT service department’s work is aligned with larger business objectives?  “It’s important for teams to regularly measure success against a Service Level Agreement, which includes key metrics like abandonment rate, response time, and overall customer satisfaction.”

Blog

Self-Managed Technology Stack for Drupal: Is this DrupalOps?

So, you use Drupal, but you're not hosting on a dedicated Drupal platform. You’re either managing your own infrastructure or you’re running Drupal on the public cloud. What do you call what you're doing? No seriously! How would you describe what you do? And I’m not talking about contributing to the Drupal codebase or related modules. How do you describe the management of your technology stack and CI/CD pipeline?

Network
Article

8 Actionable Tips for Improving Drupal Performance

Learn how to improve Drupal performance with theme and image optimization, caching, CDN integration, and more.

Office
Blog

How Higher Education Can Create Cost Efficiency Through Managed Services

One year since the pandemic began, colleges and universities still face uncertainty around when students will fully return to in-person learning. In the United States, only 35 percent of students have returned to schools for in-person learning full-time. The majority of students continue to attend virtual school, or some mix of remote and in-person classes. And even as vaccine distribution ramps up and provides a glimmer of hope for a return to in-person learning, remote learning will remain a required service in the days, months and perhaps even years to come.

Article

Building a CI/CD Pipeline: the Complete Guide

Discover what CI/CD pipelines are, how to build them, and what CI/CD tools are available in this easy-to-navigate guide.

FedRAMP
Article, News

Contegix to Offer Tugboat CI on its BlackMesh Platform

Dulles, Va., Mar. 25, 2021 -- Contegix, the leading provider of managed application solutions today announced that it now offers Tugboat on its FedRAMP-authorized SecureCloud PaaS. The BlackMesh SecureCloud platform meets the strict requirements of federal government agencies requiring compliant site staging and testing environments.

Blog

Build Delightful—and Reliable—Digital Experiences with BlackMesh

Delightful digital experiences are an important differentiator for companies today. According to a 2019 report by Ekata, 92% of customers expect a fast, frictionless experience that’s also trustworthy and secure when digitally interacting with a brand. To achieve the experience customers crave, organizations are tapping into open source content management systems (like Drupal, Magento and WordPress) for flexibility and customization.

Webinar

Webinar: Top 5 Tips for a Successful Atlassian Cloud Migration

Migrating to the Cloud doesn't need to be a difficult process. In fact, certain factors when implemented properly can help streamline the migration process for success. Our VP of Atlassian Services and our leading Atlassian Engineers share best practices you can put into place to implement a successful migration process that will drive promising results. Watch this on-demand webinar to learn more about:  - Tips to accelerate migration with minimal team disruption  - Guidelines for a smooth Cloud migration  - Pitfalls to avoid during migration process